Refund and cancellation

REFUND AND CANCELLATION POLICY

Cancellation Policy :

Since DeldSim.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the service is activated. Once a payment is made, it is non-refundable. As a customer you are responsible for understanding this upon purchasing any item at our site.

No refunds are issued after your subscription is activated

All services are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued after you cancel your service.

All payments are subject to the following conditions:-
  • We cannot accept liability for a payment not reaching the correct account of DeldSim due to you quoting an incorrect information. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
  • If the card supplier declines payment, DeldSim is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.

In no event will DeldSim be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Double Payment/ Fail Payment Issue:

Please note that Double Payments means the Transaction for which you have attempted to make an online payment more than once, for which your account may have been debited twice during multiple attempts to make payment. Such case may arise in case of any session break during redirection process from bank end to Website end. Normally in such cases one Transaction may be a failed case and another transaction may be a Success case where you were able to successfully receive an acknowledgement of the payment by DeldSim.

By Default all failure Transactions are automatically Refunded in the 1-2 days. However for the same to reflect in your account it may take 2-3 weeks. Generally refunds will be reflected within a period of 7-8 Days in Case of Net Banking/Debit Card Transaction & 15-30 Days (Next Billing Cycle) for Credit Card Transactions.

For any Payment Issues, Please contact or email at below mentioned
Email-id with details mentioned below.

Email: sales@deldsim.com

Subject Line: Fail Payment Issue, Case No – <Mention your unique Order No>

Please send below Information Accurately

  1. Attach Clear Screen Shot of your Bank Statement reflecting Double Payment/Debit.
  2. Unique Order No. generated from the Website.
  3. Mode of Payment:
    1. Credit Card & Credit Card Issuing Bank Name
    2. Debit Card & Debit Card Issuing Bank Name
    3. PayTM Wallet Number
  4. Transaction Day

Note: Please do not enter your Confidential Credit Card & Bank A/C information in the Email Body.